Dial-A-Ride is the public transportation system in Adrian that will pick you up at your curb side and take you anywhere you want to go in the city limits of Adrian. We offer comfortable seating and each vehicle is wheel chair accessible.
TRANSIT PASSENGER SURVEY
Michigan Department of Transportation (MDOT) and the City of Adrian have asked a team from Michigan State University (MSU) to assess customer satisfaction and trip purpose of transit riders. The results of the survey will help MDOT and the City of Adrian improve transit for you and other transit riders across the state. You must be 18 years or older to participate in the survey. Your responses will be confidential and your information will be evaluated only in combination with other questionnaires received.
Participation in this survey is voluntary and you have the right to refuse to participate in the survey, change your mind, or withdraw at any time. This survey should take between 5-10 minutes to complete.
Dr. Z. Kotval-K, assistant professor at MSU, is available to answer any questions you may have and can be reached at email@example.com or (517) 353-5460. You may access the survey at this link: Transit Passenger Survey Transit Passenger Survey Flyer
TITLE VI NOTICE
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance” (42 U.S.C. Section 2000d).
The City of Adrian Dial-A-Ride is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color or national origin, as protected by Title VI of the Civil Rights Act of 1964 and Federal Transit Administration (FTA) Circular 4701.1B. For additional information on Title VI or to file a complaint, contact Jim Ruff, 377 Logan Street, Adrian, MI 49221. Phone: 517 265-6611
Or you may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
Call 265-6611 and let the dispatcher know where you need to be picked up and where you want to go. The dispatcher will send a bus to pick you up.
A “standing order” for service each day can also be booked with only one call to the Dial-A-Ride office.
* Please let the dispatcher know if you have special needs for a wheel chair lift equipped bus.
* Please let the dispatcher know if you have an appointment.
* Please cancel your ride if you are NOT going to need our service.
Anyone, any age, who is able to travel can use Dial-A-Ride services. Please call ahead and allow 30 – 45 minutes for the bus to arrive. You may make several stops before arriving at your destination, so plan for a slightly longer ride on the bus than you would expect in a car.
Passengers are responsible for carrying their own packages from store to bus and from bus to home. Please limit your carry ons to 3 packages.
For your safety, please consider traveling with a personal assistant/aide if you require extra assistance in using transportation services. Service animals are permitted to board the vehicles.
“Hail stops” and “walk on” customers will also be accommodated, but the option of which vehicle will carry the passenger is left to the dispatcher.
For the convenience of all, smoking is not allowed on board the Dial-A-Ride vehicles.
Dial-A-Ride is open Monday through Friday with office hours from 6:00am – 5:00pm.
Last call for service accepted at 4:30pm.
Dial-A-Ride Fare Structure
(Within the city limits of Adrian)
Regular Fare $2.00
Senior Citizens and
Persons with disabilities $1.00
Less Than 1-yr. old Free
1 yr. to less than 5 yrs. $1.00
5 yrs. and over $2.00
Any Child Alone $2.00
EXACT FARES ARE REQUIRED – OUR DRIVERS DO NOT CARRY CHANGE.
Ticket books may be purchased at Adrian City Hall, our dispatch center located at 377 Logan Street or from the bus driver for $20.00. There are (20) $1.00 tickets in each book. These can be used in lieu of cash.